Frequently Asked Questions
Answers to the most common questions about licenses, delivery, and support.
What makes your pricing competitive?
We source directly from verified vendors and pass through volume benefits to keep per-seat costs low without compromising authenticity.
Do you help with installation and activation?
Yes. We guide you through installation, activation, and basic configuration for Windows/macOS, plus optional SSO or network setup.
Can I map products to categories I prefer?
Categories are fully configurable in admin. Products can belong to multiple categories for better discovery.
How fast can I get access after payment?
Most licenses are provisioned within a few hours. Complex suites or large seat counts may take 1-2 business days.
Do you provide invoices and renewals?
Absolutely. We provide GST-ready invoices (where applicable) and reminders for renewals with upgrade options.
What support channels do you offer?
WhatsApp is primary for speed. We also use email for summaries, credentials, and escalation updates.